Traders Connect NPC which is a non-profit entered into a Memorandum of Agreement (MOA) with Tugela Technologies Pty Ltd on 16 October 2024 mainly to establish a strategic framework for the collaboration between Tugela and Trader Connect NPC. The partnership is designed to foster economic development among traders represented by Trader Connect NPC by facilitating access to organised procurement processes, enhanced financial services, and innovative technologies. The Parties aim to improve the commercial viability of traders through collective purchasing power, modern financial tools, and logistical efficiencies. The agreement formalised their roles and commitments to achieve these objectives.

On the other hand, Traders Connect NPC aims to provide a meaningful development and support service towards growing the secondary economy into viable and sustainable sector in Durban and KwaZulu Natal as a whole. The main goal is to create competitive and sustainable opportunities, which can be exploited by the sector (Small business) within the secondary economy by involving developing traders and co-operatives. Traders NPC focus is on addressing constraints by lowering or removing barriers that inhibit market entry and growth for small business. The organization formulated various strategies to bring about growth and raise the standards of retailing and providing service into the economy. Traders Connect NPC is solemnly dedicated on improving the secondary sector by benefiting small business and growing them into profitable and sustainable sector.

Tugela subsequently established Traders Connect Pty Ltd a trading company mainly to ensure that the aspirations of Traders Connect NPC and Tugela Connect Pty Ltd are accomplished. The Parties intend to collaborate to promote the economic advancement of all member traders represented by Traders Connect NPC. This collaboration involves the establishment of a Membership Scheme (through Traders Connect), and a Buying Group aimed at reducing costs, modernising trading operations, and providing value-added services. The city of eThekwini will be involved and assist the initiative by providing access to a central warehouse that will serve as a distribution hub for traders’ stock; further supporting the necessary infrastructure for the initiative.